Limited One Year Warranty

Global Trek, Inc. warrants the frame, mechanical and electrical components including the motor to be free from defects in materials and workmanship for a period of twelve (12) months from the original purchase date. The originally supplied battery, tires, fabric seat and seat back and the seat cushion are all warrantied to be free from defects in materials and workmanship for a period of six (6) months from the original purchase date. If within such warranty period any such component or part shall be proven to Global Trek, Inc.’s satisfaction to be defective, the product shall, at Global Trek, Inc.’s option, be repaired or replaced with new or refurbished product components. In some cases an installation kit with instructions may be provided to the owner to facilitate installation of a replacement product component. This warranty does not include any labor charges incurred in product component installation. The warranty period of the repaired or replaced product shall terminate with the termination of the warranty period for the original product. Global Trek, Inc.’s sole obligation and your exclusive remedy under this warranty shall be limited to such repaired or replaced product. Contact Global Trek, Inc. before sending any product for warranty repair or replacement. Do not send any product without our prior written consent..

Limitations and Exclusions

This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, use by combined rider plus cargo weight above that specified in this User Manual; improper storage; the normal gradual reduction in battery performance due to heavy use; improper operation or failure to follow instructions according to this User Manual; damage in shipment of the product (claims must be presented to the carrier); repair, attempted repair or modifications made by anyone other than Global Trek, Inc.; any unit on which the serial number has been defaced, modified or removed; normal wear items including but not limited to inner tubes and grips; any periodic maintenance; deterioration due to perspiration, corrosive atmosphere, or ground covering such as pine needles or crushed limestone dust, or other external causes such as punctures, extremes in temperature or humidity; damages related to lightning, flood or circumstances beyond Global Trek, Inc.’s control; or products subjected to commercial or institutional use. This warranty applies in North America only and is extended only to the original purchaser of the ComfyGO product when purchased directly from Global Trek, Inc. (USA) and is nontransferable. This warranty gives you specific legal rights and you may also have other legal rights which vary from place to place. The foregoing warranty is exclusive and in lieu of all other express warranties, implied warranties, if any, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, and shall not extend beyond the duration of the express warranty provided herein. Global Trek, Inc shall not be liable for any consequential or incidental damages whatsoever and disclaims any liability beyond the initial purchase price of the ComfyGO product..